![]() ![]() This typically turns “off” location services. Third-party battery apps will interfere with Life360’s ability to update locations because they typically operate by tricking your phone into turning on battery saver mode. It will need to be turned “off” to provide accurate tracking information. If the app doesn’t seem to be updating correctly, check and see if the user has a VPN. VPNs are designed to hide your location and even block Life360 from that data. Below are some of the most popular types that can interfere with the Life360 app. Several apps you may be using on your phone could significantly impact Life360’s functionality and ability to update regularly. Life360 Won’t Update – Troubleshoot Other Apps No matter what phone you have, keeping the system up-to-date will prevent any issues with Life360 being able to update. The phone will not prompt you to do anything if your phone is up-to-date. If you have an available update, your phone will alert you and prompt you to install the update.Close to the bottom, tap on “About phone.”.Make sure you plug in your phone and have a steady internet connection.To make sure your Android system is up-to-date: If you do not get either of these options, your phone is up-to-date.Click on the option and complete the installation. ![]() If you see the “Download and Install” or “Install” options, your phone has an update available.Plug your phone in and make sure you have a good internet connection.To make sure your iOS software is up-to-date on your iPhone: This is generally because app developers will no longer support the older phone software version. While you can skip a phone update, you will likely notice that many of your apps will stop working after a while. Operating Software Updatesīoth iOS and Android software are updated every year. This will allow the Life360 app to draw on location services at all times and keep the app updated. Change the permission to “Allow all the time.”.Open your “Settings” app and go to “Privacy.”.To turn “on” location services for Android users: Find Life360 in the app list and click on it.Find “Privacy,” and click to open the menu.To turn “on” location services for iOS devices: Location Servicesįor Life360 to track users, location services must be turned “on” for that device. Also, if your phone runs an outdated software version, the app may suffer from issues. Settings such as location services being turned off or limited can impact the app significantly. Sometimes Life360 can have difficulty updating due to problems with the phone software. Life360 Won’t Update – Troubleshoot Your Phone Software Hotspots and Airplane Mode will also interfere with Life360 being able to update. Also, if the Wi-Fi speed is low enough, or it is a public network, the device may not be able to update Life360 on its location. If your phone is not connected to good Wi-Fi or does not have a strong cellular connection, you will see intermittent issues updates from users. You can either keep the battery charged above 20% (the average battery level for optimization) or customize the phone’s battery optimization settings so that location tracking is always on regardless of the battery status. ![]()
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